Privacy
Policy

Last Updated: 05-07-25

We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule an appointment, or receive dental care services. By using our services, you consent to the practices described in this policy.
  1. Information We Collect We may collect personal information such as your name, address, phone number, email address, date of birth, and payment information. We also collect health information, including your medical history, dental records, treatment plans, and prescriptions. In addition, we may collect technical information such as your IP address, browser type, device information, and website usage data. Please note that SmileHarmonyDDS currently operates on a direct-pay basis. We do not process insurance claims, but we may collect insurance-related information if voluntarily provided or required for documentation purposes.
  2. How We Use Your Information: We use the information we collect to provide and improve our dental services, schedule and manage appointments, process billing and payments, send reminders, promotions, or important notifications, and ensure compliance with legal and regulatory requirements.
  3. How We Share Your Information: We do not sell or rent your personal information. We may share your information with healthcare professionals involved in your treatment, third-party service providers assisting with practice management under strict confidentiality agreements, and legal authorities when required to comply with the law.
  4. Other Permitted Uses and Disclosures: In certain circumstances, we are allowed or required to share your information to support public health and safety initiatives, health research, respond to legal requests such as court orders, or prevent or reduce a serious threat to anyone’s health or safety. We do not sell your information or use it for marketing purposes without your explicit written consent.
  5. HIPAA Notice of Privacy Practices: We are committed to maintaining the privacy and security of your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). You have rights regarding your PHI, including the right to access, correct, or request restrictions on its use and disclosure.
  6. CCPA Notice: If you are a California resident, you have the right under the California Consumer Privacy Act (CCPA) to request disclosure of the categories and specific pieces of personal information we collect about you, request the deletion of your personal information subject to legal obligations, and opt out of any sale of personal information. Please note that we do not sell personal information. To exercise your CCPA rights, you may contact us at info@shdds.com or call +1 760-294-0479.
  7. Cookies and Tracking Technologies: Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
  8. Use of Google Analytics: We use Google Analytics to better understand how visitors interact with our website and to help us improve its performance and usability. Google Analytics collects information such as your browser type, pages visited, time spent on pages, and other website usage data. This information is collected anonymously and does not identify you personally. The only cookies in use on our site are those used by Google Analytics. The data collected is used solely for statistical and system administration purposes. You may choose to opt out of Google Analytics tracking by adjusting your browser settings or using available browser tools. Additional information about how Google collects and processes data is available through Google’s official resources.
  9. Electronic Communications Consent: By providing your email address, phone number, or submitting information through our website, you consent to receive communications from SmileHarmonyDDS electronically, including emails, text messages, phone calls, or other electronic means. You acknowledge that electronic communications may not be fully secure, and you agree to receive information, appointment reminders, or notifications through such means. You may opt out of electronic communications at any time by contacting us at info@shdds.com or calling +1 760-294-0479.
  10. Children's Privacy: We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately.
  11. Your Rights and Choices: You have the right to access, correct, or update your personal information, request a copy of your dental records, request the deletion of your personal data subject to legal and regulatory requirements, and opt out of receiving marketing communications at any time.
  12. Data Security: We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
  13. Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
  14. Contact Us: If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at info@shdds.com - SmileHarmonyDDS - 925 E Pennsylvania Ave, Suite B -Escondido, CA 92025-3432 -Phone: +1 760-294-0479.